Page 9 - Louisiana 811 Magazine 2018 Issue 2

D ' (I Y K
I Oll HOW -
' ' American Midsttaam Is nommiflsd
ommunlca Ion mwwnnouromnstga
primaty ocus on ng
' 9 safety of moss Ilylnq or working
I S e I near our plpe Ines.
to ten Mzvvs
rum one c.:ll’~ bcglnmng in Ruchcxtcr, NY ln mu until
{min}, the neeol to call belote dlgglng hm beeotne firmly
clllrcluthcd nL'arlyc\.cry\\'hcrc Always, the fIr~t .~lcp
n for cxc:\\'amr~ to nmmct the one call center and give '

lnlonnntlon nbont then pr()pn~cd cxcavatloll pnneet whnt

hnppens next, and haw soon, oletennlnes the ~u:cL*» ot the Kmflfimm

test ot the pr()cL‘» and \\lhcdlL~r n n:~uIt~ ll] .1 ~axcIy eotnbletenl can a

Cxcavatmn ""“"V"" ‘9- N U R
ln n local HYCL1, an cxc:\\'t1Knr ~Imply nmkL‘.~ n local enll to the In case at an emflvgsnw

opetntot dvewlglvalcd to r1_'(1_'l\'L‘ th()»c enlls when "one call" can 300 925 4:52 P I P E LI
began tmcrlllg large arca~, L~xca\/at()r> were telnetnnt to ,.. M, ,,K “"‘)“. ,,, ,,.
lnetn the ant ofa lung olntnnee :t1ll,ln addltlon to the (wt

or a perceived "wurk delay” by wzullng for utlllKlL‘>(ft1:IlI(y (\
opcrt1Knr~) to loente and lnntk then hoes. To help mcrtmnc \ &.'.\!'. I F1
nesntnnee, one call eentets lwtallcd toll nee nuniklclw pmvldcd

by the tclcphullc :<unp:\nIc~ and udxcrtlxcd lhcm .}~ the nee

path tot L'xct1vat()rx to notify Thc~c toll frcc nntnben were blllcd A M N D
bs"‘“'""‘"”‘"””“g" AlVIEFIlCAN|VlIL)':nHltAl\/I

onee the Cxct1\.'at()r nnnle the call and tnlnllen the duty to nonty

the one call eentet, and the :cmcrlVt1~KulfIllL‘dIt~ tesbonslblllty

to aculmtuly rccnrd the olennls ot the plzlnnud cxc:\\'t1Xl0I\,

notne ot the pflndlng cxcz\\'t1Klun mu~l be conununlczltcd to the

ownen of bnnen nnlnet the propmcd ..te
ln 1%‘) Rnchc~lcr, that nos :\cc(>mpll~hud through mean. ot

teletype pnI\lcr~ llnkcd by "prlvatu hoes" 7 dedicated, dlrcclly W
eonneeteel telephone cIr:ult~ *9‘ 504,9

\,

Nct\\l()rk~ of prlvalc lInc~ become the stnndnml In onthonnd
one call tmnnlunltatlohx Thaw clrculb —knnwn tot then ' “ -~
rcllakllllly, bnt nzqlllrlng ~klIlcd lcchnlcmrh to lnalmgc — W
togethet wnh the lnbmmd, toll ttee nulnbch, tnnde up one ot mun ERWHE mm

the l:\rgc~t cosh of npcmtllig n one enll Ccntcr lt \\’t1\ Cmnlnon um nm_m_ u

tor the m~[o[n1L~n1klcr\hlp ln n one call eentet to be eotnpnsenl

or a lnuxazlgn‘ tee (xupportlng the opcraung personnel, otnee

~p:\cL' and ad\'L~r[I~II1g)t1I1d n eonnlnnnlenoon tee (tot the ’ |

lnbound mlhruc numbcr~ and the unlxklmmd dcdlmtcd (Ir(u}t~ ) You RE INVITED‘

Mnnlny, .|u|y3|l1|l|E l lltnlstnnnn llwtltnnt lltttntnn

ln 1‘1é$1,Dklal\onm one Ca1l(nuwOklc X11) become the first Tm,” M 3,‘mgA;,,mM_m3V1n,,H ,5,‘ 191 5 I55 slsslnns
eentet In the nation to dupluy n ltllln dIt1I—up ontbonnn mm MUM mm I mm” mm shy "nu Sum"
1nc~>t1g1I\g ~y~tcm Lnnet thlx ~_v~(cm, n n_':cl\'lng pnntcr only

had to mtunlzlln a loenl telephone number tot the one call

cL~ntL~r'~ c(>n1putcrm"calI" the prlntcr and n Co.Hosm) xv;

Although totnl tlnlnb eolnmnnnntnons V/v't1\ lnmally tnet wlth Alalmnn Pnlnln snmnn Ennnnssnn

dlwupprlwal by the one call estnblnhlnent, the nelnennotn lrkansas Mlle snwnn Cnllmlssllnl
C()>l\t1\/Inganvcr pnvatu hoe nL~twork~, and n lmck teeeml ot Arkansas Ull 3 En: Ennnnssnnt

ernenent betlonnnnee ~uon brought the whole mdI|~ll_v armmd l_.,,.,.i,.. n.,,.,,,,..,.. ,,q uatml ;:,5..m-.5

wlth the ntltent ot the t1hnu~K—lnagIml dt1lt1tral1~fcr tapabllnlcx l“'5""i 5'5 ‘=="="°""
ofII1lcrnct—ruL1Xcd tu:11nuk>gy, all ot11crn1L~[hud~ ot lnbmmd Mlsslssllalnl Fuhiw Slrvwl Enmrmsswn

and outbound (mnmum(atmI\ haxc been (on soon wlll be) Nnw Mnnnn Pnltltn ngulihnn Enmlllsslnn
complulcly ob~nlL~tu. lt wnll be ton to see how .~0un and lml/y'lt1~t

wlmt we now lonny ot ax ad» nneenl eonnnnnnlentlonn technology www_L0U|s|ANAGAsAsw:lm0,wRG

aim kallx by the wt1y~IdL~ Hang on, it s going to be a wlld rldc‘ fig (225) 218 6885 I LGA@TAmMER0UP COM

2121:: !ssuc2 Lwlslalu an . 7